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Can I withdraw funds if my account has a negative balance?Find out whether you can withdraw if any of your Axi accounts has a negative balance.
Updated 6 days ago

No. If any of your Axi accounts has a negative balance, you will not be able to withdraw funds from any account until the negative balance is resolved.

What you need to know:

  1. A negative balance in any of your Axi accounts will prevent withdrawals across all your accounts — not just the account with the negative balance.

  2. To enable withdrawals: you may need to deposit funds into the account with the negative balance to bring it to zero or above, or close open positions to resolve the balance, or transfer funds from one account with positive funds to another.

  3. Withdrawals can be submitted once all accounts have a sufficient available balance and no account has a negative balance.

Important note: If you believe the negative balance is incorrect or was caused by a technical issue, contact Client Services before depositing funds.

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